Shipping policy

Shipping Policy

General Information📦
We ship within Germany, the European Union, and selected international destinations. All orders are fulfilled through our official dropshipping partners.

Estimated Delivery Times

Germany: 3–7 business days

EU countries: 5–14 business days

Other international destinations: 10–21 business days


Delivery times may vary depending on the destination and customs clearance.

Shipping Costs
Shipping costs are calculated automatically at checkout and depend on:

the destination country,

the weight and size of your order,

the selected shipping method.


Tracking
As soon as your order has been shipped, you will receive an email with your tracking number.

Customs & Import Duties
Orders shipped outside the European Union may be subject to customs duties or import taxes. These charges are not included in the product price or shipping fees and are the responsibility of the customer.

Delivery Issues
If you experience delays or issues with your delivery, please contact us at:
📧 dellixohello@gmail.com

Shipping Restrictions
Some products may not be available for delivery to certain countries. If your order cannot be shipped to your location, you will be informed during the checkout process.